What
is performance auditing? Our bureaucrats or administration is not
subjected to performance auditing. They are paid their salaries on
the basis of their attendance and not on time basis of how much work
they have done. Their perks and increments and promotions are not
supported by what quality of work they have submitted but only on
their seniority or for how many years they are working. Their special
relations with their superiors matters while they are considered for
any increments in the salaries. What quality of work they have given
is immaterial.
The
concept of performance auditing is absent in our country. Our
officers are not tested for their ability to do work but they are
appreciated on how many years they have put in. That is the standard
practice today. Because of this practice our officers are not serious
in putting in their best to do better work. I give here a
conversation I had with one such officer.
I
ask, - What you think of concept of performance auditing?
He
replies, - We do not want to work under this type of pressure. It
will make us work more vigilantly, at present we work rather
carelessly since our work output has no relation to our salary. Even
if we do not work our salary will come to us because we have attended
office regularly. Signing attendance book is important nothing else.
Particularly if we are permanent our safety is more secured. Our
officers are also lazy like all others and so there is a perfect
match in all the employees in a government office. Even our perks are
decided by the position we hold and has nothing to do with whether we
work well or not. In many cases if any one of us has not worked well
he is protected by his colleagues in some way and that saves him.
What matters in our offices is our contacts at high levels. So long
as we have good contacts they protect us and so we need not be
performance conscious. No performance is no crime in our government
offices because nobody performance properly! You should not do
anything wrong such that you may be nabbed. That is all!
Lazy
and mostly inefficient officers are covered by other similar officers
and therefore, any performance auditing is not required; actually our
officers are against any performance auditing.
I
ask, - If performance auditing is made compulsory how will you people
react to it?
He
asks, - We have unions they will go on strike if such compulsion is
brought about. What is performance auditing?
I
explain, - When you work on a project or any other type of job your
performance quality is decided by judging these things; the
efficiency, quality, time factor (How quick you result), your
mistakes in performing (types of mistakes). A report of this
performance is called auditing the performance. To base your prospect
in that job today, we do not get this report from our officers. Our
present method considers only your attendance in office while
deciding your performance. Only attending is not enough to get the
value of your work.
He
interrupted and told me that in our government they see community and
cast more than performance. If you are OBC or BC or SC you have
better prospects; what is quality of your work seldom matters.
He
further told me that if any government officer takes interest in any
dynamic idea to improve quality of work at the office other officers
will resist that and tell him that in case he fails in achieving any
tangible results out of that idea he will be blamed for that and he
may suffer from some sort of punitive action for deviating from
regular mediocre standard practice. That is why no body wants to risk
and try to give any extra ordinary performance. If we do not work and
files remain unattended for long time nobody is to be blamed but
while trying to expedite work if we try to do something and it fails;
our superiors will blame us and ask why you are trying to do
something so that every body else will also have to do more work.
General tendency in our government offices is to do nothing and
simply kill time and look to only salary, a typical mediocre
mentality is appreciated. Any person trying to be dynamic is looked
with mistrust. Therefore, we prefer to remain mediocre and relax!
I
said, - This is the reason why competent Indians prefer to go to USA
and such other countries where their performance will be appreciated.
He
replied smilingly – let them go. We do not care!
You
may contact me on my Email ID given below,
You
are invited to visit my other blogs
Ashok
Kothare,
http://ashokkotharesblog.blogspot.com/
for
stories
I
reckon,
http://kotharesviews.blogspot.com/
for philosophy
You
may visit blog, Ideas
and tips on any subject,
http://kotharay.blogspot.in/
for intelligent discussions.
Freedom
of Expression, http://blogs.siliconindia.com/kothare/
for intelligent discussions.
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